Starting from July 31, 2026, the EU’s new Repair Directive (2024/1799), known as Right to Repair, will come into force. The goal is to make it easier and more affordable to repair goods instead of discarding and purchasing new ones. This directive is part of the EU’s broader efforts to promote a more circular economy and improve environmental protection. In this blog post, we go through what the directive entails and how it will impact both businesses and consumers.
What is the new directive about?
The directive aims to:
- Make it easier and cheaper to repair products rather than replacing them.
- Strengthen consumer rights and access to repair services.
- Enhance the internal market by establishing common repair regulations across the EU.
- Reduce waste and conserve resources by extending the lifespan of products.
It includes regulations that apply both within and beyond the seller’s responsibility (e.g., warranty periods) and requires businesses to provide clear information about repair services, spare parts, and costs.
Which products are covered under Right to Repair?
The directive applies to products that meet specific repairability criteria under EU regulations, such as:
- Washing machines, refrigerators, and other household appliances
- Mobile phones and tablets
- Products with batteries used in light transportation vehicles.
A complete list of products and applicable laws can be found in Annex II of the directive. It is crucial for businesses to identify which of their products fall under this directive and ensure compliance with the regulations.
What does this mean for businesses?
Companies selling products in the EU need to prepare in several ways:
Ensure compliance:
- Determine if your products are affected by the directive.
- Make sure your products meet repairability requirements, such as access to spare parts and technical information.
Use the European repair form:
- Provide consumers with clear and standardized information on repair services. You can download a template for the European repair form here: European_Repair_Form
Build partnerships:
- Establish collaborations with repair service providers to ensure repairs can be conducted quickly and cost-effectively.
Train your staff:
- Ensure that customer service representatives and technicians are informed about the new requirements and can guide consumers accordingly.
How does Right to Repair affect consumers?
For consumers, the directive brings:
Stronger rights:
- It becomes easier to choose repair over replacement, even after the warranty period expires.
Clearer information:
- Businesses must provide clear details on repair services, including costs and available spare parts.
Lower costs:
- Standardized rules and competition among repair providers can drive down repair prices.
Key dates for the new repair directive
- July 31, 2026: The directive must be implemented in all EU countries.
- July 31, 2027: The EU’s common repair platform must be operational.
How to prepare your business for Right to Repair
- Review your product categories and identify which ones are affected by the directive.
- Adjust your documentation and procedures to meet the requirements.
- Start informing your customers about their repair options.
By acting in time, you can not only ensure compliance with legal requirements but also strengthen your brand as a company that prioritizes sustainability and customer satisfaction. Do you have questions or need assistance in preparing for the new directive? Contact us, and we will guide you through the process!